[Note: my coworkers
are lovely human beings, and the following content should in no way suggest
otherwise. They are some of the kindest, most generous people I’ve had the
pleasure of knowing. The following observations are purely anthropological and do not reflect negatively on the character of the lovably strange people I work with.]
My job is frequently a strange and confusing place where
there are no rules governing social interaction.
There are two types of people drawn to the vet industry:
people who love animals and people who dislike and/or are terrified of other people.
Also people who are addicted to narcotics. But we’ll save that for another day.
Much like these
dogs who forgot how to dog, veterinary workers (myself included) often forget how to social.
For your reading pleasure, I've comprised a detailed account of Veterinary Social Etiquette.
A) Tenets governing
the universe.
1. If something
occurs more than once, assume it has always and will always happen. Casually
comment every time you notice recurring themes.
Based on my coworkers’ worldview I am currently the
poor-college-student-super-carnivore-vegan-with-an-omnipresent-cough-and/or-asthma.
I’m also the resident expert on twerking. Real talk: I’ve drastically changed
my lifestyle just to see how quickly my work caricature adapts.
Example: some of you may recall I was
horrifically ill last winter.
As a result, I’ve earned a reputation for being perpetually sickly. Unfortunately
this means every time I forget my esophagus wasn’t made for swallowing saliva
and choke on my own spit, my coworkers ask if I’ve seen a doctor for “that
cough” yet. Fortunately, I can attribute a whole plethora of things to my
perceived perma-illness, including hangovers. Not that I’ve ever had a hangover
at work. That would be irresponsible.
2. Everything should
be logical and justifiable. The words “maybe” and “probably” support any theory.
Fact: humans behave erratically. Sometimes irresponsibly.
Chaos reigns, things don’t always make sense. 90% of the time when somebody is
late for their appointment, they simply have poor time management skills. But
what’s the fun in that? Veterinary workers can deftly create hypothetical situations
and drop clients into them the way I used to
drop Zoo Tycoon guests into the raptor pen.
Me: Our 2:30
appointment is late. We should call them.
Coworker: Oh well, maybe
that client owns a whippet. They probably got stuck in traffic.
Or: Oh well, school started
yesterday. This client is probably a single mother and had to pick the kids up.
Maybe one of them got in trouble today for starting a small fire in the lunch
room and the talk with the principal took longer than expected.
Occasionally I’m tempted to offer my own alternative
scenarios. For example:
Oh well, the sun rose
at 6:23 this morning, so judging by the length of the Continental Divide… they
probably spilled their coffee. Or maybe had to hand feed a baby leopard shark? That
could put anybody behind schedule.
Sometimes I think they’re dicking with me, testing how far
they can push the boundaries of reason before I call their bluff. Sometimes.
B) Techniques and
Etiquette for Conversing
1. Signs your
coworker wants you to start a conversation with them…
·
They make accidental eye contact
·
They do not make accidental eye contact.
·
They are quietly reading a book.
·
They are working intently (note: this is particularly
true if their work looks difficult)
·
They are talking to a client on the telephone.
·
They exist in a room and appear to be conscious.
**Loosely interpret “conscious” to mean “breathing”.
2. Strategies for initiating
conversation…
·
Hover near them until they are unable to avoid
glancing your direction.
·
If they don’t respond to the hovering, bounce on
the balls of your feet.
·
Hum tunelessly. Peer into the
middle-distance. They’ll probably/definitely inquire what’s on your mind. (Alternative:
sigh deeply and/or chuckle under your breath whilst shaking your head)
·
As a last resort, lean forward and splay your
hands on their desk. This will minimize their work space and force them to
acknowledge your presence.
3. Notes on
conversing…
i. Have a script: saying the same thing at the same time on the same days
of the week will be reassuring to your conversational partner. Consistency is
key.
Monday morning: ask how your
coworker’s weekend was. Every other morning? Inquire about their general state
of being. When it is somebody’s designated lunchtime, ask if they are going to
lunch. Be sure to ask if their lunch is something yummy. They’re scheduled to
be done for the day? Ask if they’re heading out.
ii. Should that fail, comment on other obvious occurrences or states of
being.
Staples should include:
·
The weather
·
Recently deceased patients
·
Any variation in your coworkers’ schedules. For
inspiration, draw on “hypothetical situations” as outlined in section A2.
**Note:
casual gossip occasionally passes as a hypothetical situation.
iii. Conversations should begin mid-sentence, especially when you
haven’t talked to someone in over 24 hours.
Just like telling a story, start in
the middle of the action! The actual beginning or end of your conversation
should subsequently and unpredictably twine into the narrative, Tarantino
style. For example:
[…long
period of silence]
Oh,
I know! I can’t wait for the wet season so I can move my shrubs.
Or maybe:
[…the
second your conversational partner decides to be productive instead of trolling
Buzzfeed]
Yeah
I agree, so that’s when I decided to call pest control.
iv. All conversations are opportunities to share uncomfortable details about
yourself.
The key here is to trick your
conversational partner so they don’t see the antidepressants or indigestion
coming. Start with something casual; be blasé. People love to be surprised by
really intimate knowledge of your personal life.
Coworker:
Oh god, I’m so tired today.
Me:
Oh yeah? Rough night?
Coworker:
No, my doctor just doubled my antidepressant dose. I’ll be a zombie for at
least a week.
[Please note that this
conversation, verbatim, has occurred between me and at least three coworkers on
separate and unrelated occasions.]
So there you have it! The social interaction gamut I’ve run
five days a week for the past 18 months. Considering 14 out of our 16 person
staff are introverts, we do pretty damn well forging interpersonal bonds. Side
note, our clients are just as strange, if not stranger, than we are. Questions
I will never be equipped to answer:
1. How can you tell the difference between a sneeze and a
stroke?
2. Will it hurt a kitten to drink human breast milk?
3. I’m not sure what end this came out of… How do I know if
that’s a hairball or poo?
All my love, you bunch of weirdos.
-b